Terrible treatment at Silverton branch

I am perplexed at the treatment meted out to members at Silverton branch. It is bad enough that spinning classes are only once a day, now you have limited them to only three times a week!!!

Your majority of clients are working people, who some knock off at 5 pm, they cannot attend a 6 pm class because of your shambolic reasoning in this regard.

Even after the latest lockdown, other classes resumed and spinning classes were suspended further. But now you have reduced the days to a mere three days in a week! This is utterly shocking. How come you do not reduce subscription fees then? You do not treat us with any shred of respect at this gym, you just impose sanctions and changes whenever you feel like it.

How do you claim to be a top class facility while you only have spinning classes 3 times a week???? At Silverton we are treted like the poor cousins of this gym. Is it becasue it is not at an affluent area like Sunninghill?? Is it becaue the majority of us attending this gym are black people and hence placed in the lower echelons in terms of priority?

By the way even the bikes we use for cycling are worn out, so please atted to replacing them and treat customers fairly. I have no idea what kind of reasoning leads you to cut down classes arbitrarily. Fix this! Or else I am cancelling my membership. In my next spinning class I will also alert members to this shoddy treatment, I am sure they are just as fed up.

Jacob Hlongwane

***.