RS
Reece S

1 reviews | Active since Dec 2016

21 Aug 2019, 09:45

Sauna is not working with stinking toilets and no customer services

I am a registered member at Moove Motion Fitness Club, the service at moove is weak...The suana is out of order for 2 weeks going now 3 weeks...they are very untidy and is easy for us to pick up germs... The toilets are stinking, customer service are very poor...management don't respond to any of the clients inquiries. Please could we have assistance on this regards.

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Replies (1)
Moove Motion Fitness Club
Moove Motion Fitness Club's reply27 Jan 2020, 16:26
Official
Hi Reece,
We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our service, and I apologize for any way in which we may have inconvenienced you. Please email info @moovemfc.co.za and our Customer care team will be in touch. Team Moove