Moove *****s Money

I signed a 12 month contract with Moove. 21 days before my end date i emailed that i would like to cancel the membership. I was emailed a form to sign with a cancellation fee which i couldn't pay at that moment as they wanted proof of payment to cancel. Moove then proceeded to debit my bank account 3 times after this cancellation request, debiting my account of R360 at a time. I have been emailing someone at their accounts dept for days now trying to get the membership cancelled, this person again sent me a form and another fee of R720. I asked numerous times why i need to pay this when my account has already been debited for more than this amount. This person unfortunately cannot answer questions as asked and can only refer me to their email stating i need to pay the money. No matter what i ask i get referred back to the email. I have not used their facility since requesting cancellation and my account was debited 3 times thereafter. I have sent the cancellation form again, but have been advised that they wont cancel unless i pay more money! For what???? i refuse to be bul**** into paying more money over to them. They have ****** enough of my hard earned money for a service they aren't providing.