MOOVE Silverton Horrible customer service

Moove Silverton to be specific, there has been an occurrence of ********ity people’s cars being broken into due to the lack of security accessing the parking, two weeks ago it escalated to a point where those ********* were locked inside and no one could access their cars, bear in mind everyone is aware crime is on the rise you cannot fault them. My issue is and has been no communication has ever been sent to clients warning them or about any measures they will been taken or request suggestion (a collaborative initiative from them. They are very reactive to everything). Hygiene? the bar has dropped no paper towels, wipes or sanitizers provided. while the Sauna was working the cleaner just opened an started cleaning with no curtesy whilst members where inside, again demonstrating poor to no customer service, as it is now the sauna only works during the day peak hour clients are told it stops working around that time due to members pouring water, surprisingly people have been pouring water for years and it does damage the sauna yet again members are not communicated to not to pour water as a member you constantly have the responsibility to make other members aware of that and they do not care nor were they told about this when they joined long story short you must do their job and suggestions are not even considered extremely closed off to any change . The disappointing part was how they speak to clients about complains it's like they are doing you a favor. If you going to join that gym just brace yourself. lastly the distance from the parking to the gym entrance is long enough for you to get ****** if you are going to leave late rather have a gym buddy.