TG
Trin G

1 reviews | Active since Feb 2018

02 Oct 2020, 08:52

Moove gym cancelation debit theft.

We canceled our contracts in June already due to relocation. We were told relocation doesnt carry cancelation fees and now in August and September they debited us for membership fees. This after they confirmed that our memberships were canceled via email.

So now they claim and are trying to keep the debits as cancellation fees. 1440 in total from my husband and I. Different story now and a cheap tactic to try to use our gym fees as cancellation fees.

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Replies (1)
Moove Motion Fitness Club
Moove Motion Fitness Club's reply02 Oct 2020, 10:07
Official
Hi Trin G

Thank you for your feedback. Kindly send your full names at club that you train at in order to review and escalate your query :)