BH
Bella H

1 reviews | Active since Oct 2020

27 Oct 2020, 09:30

Moove Cancellation Problems

I cancelled my membership at the beginning of September yet my account is still getting deducted every month like ***. I try calling but I get ignored, I send emails, I get ignored. I hope Moove realises that our finances are a bit strapped since the lockdown and we can not afford to be messing around with our money. Cancel my membership. DO BETTER.

0
Replies (3)
Moove Motion Fitness Club
Moove Motion Fitness Club's reply27 Oct 2020, 09:32
Official
 Hey Bella, Please send your full names and which club you train at so we can escalate accordingly.
Moove Motion Fitness Club
Moove Motion Fitness Club's reply27 Oct 2020, 09:47
Official
Thank you for the feedback. We will be in touch shortly
BH
Bella H's update27 Oct 2020, 13:48
Reviewer Update
Thank you for resolving this issue. It’s just a pity I had to go on Hello Peter before receiving any help. I hope this gets better.