TM
Tshepang M

1 reviews | Active since Nov 2020

08 Mar 2021, 23:13

Difficulty With The Cancellation Process

I've been trying to cancel my membership after it has expired in February 2021 without any success. I got charged for the month of March which is okay because I didn't send the notice on time.

However, I sent an e-mail on the 21st of February requesting the cancellation of the membership as it has already expired and I have paid my last installment of the contract. I have not received any response from the gym and I am afraid that I will be charged again with the gym claiming that I did not send a notice. I won't be able to afford it anymore as I am now a student. I DO NOT want to continue with the gym. Please assist.

0
Replies (2)
Moove Motion Fitness Club
Moove Motion Fitness Club's reply09 Mar 2021, 09:31
Official
Hello Tshepang, please advise which club you train at so we cqan escelate to management? 
TM
Tshepang M's update09 Mar 2021, 09:43
Reviewer Update
At the Silverton club.