Amount deducted but I did not renew my contract

I joined your gym 2 years ago and up until today have not received a contract. I phoned the gym ample times to request them to send my contract (per e-mail), but still did not receive it. I phoned the gym (Silverton) about a month and a half ago to find out when my contract is expiring and one of the assistants said end of July. To my surprise an amount of R380.00 was deducted Monday from my bank account. I did not sign a renewed contract nor was I contacted by any of your consultants to ask if I wanted to renew my contract. I would like to cancel my contract with immediate effect and the R380.00 be reversed into my bank account.

Kinds regards Mrs Romy Hendricks (Cell: ***)