Do not support. Really ****py aftersales service

I ordered 6 bags on the 13th of Novemver as Christmas gifts. I was supposed to receive it between 13 and 20 December.

I only received it on the 9th of January. So I could not give 6 people their gifts...and they just kept sending me the reference number.

Upon opening it, I saw the flamingo one's colour was not the same everywhere on the bag. When paying R200+ for a make-up bag, I just want it to look like the picture right?

I emailed and complained and they told me (after 3 email follow-ups if I might add) that they checked and the colour is correct.

Here is a picture. There are clearly 2 colours here. Needless to say that they are ONCE again not responding.

It is an awesome product, but I will never recommend them. I will rather look for a cheaper Chinese alternative, as it looks like that is where it comes from anyway.