Disappointed with Mooikrans Venue

Mooikrans venue is situated in the East of Pretoria. It is a beautiful venue with a magical garden. However, their service doesn't match their esthetics I made contact with them via e-mail, phone calls and even a whatsupp. They responded after a couple of days just to tell me how busy they are and that they will come back to me. They never did. This happened over a 3 month period. We are now getting married at The Greenhouse @Rosemary Hill. Their service are exceptionally good and in time