Communication is non...

Communication is non existent I purchased hair products from Mooi Cosmetics, the lady I've been dealing with is Cyrilene Alberto.. 3 weeks later I'm still waiting for my products to be delivered. At this point I am so disgusted with this company I'm at a point where I would like my money back. I'm demanding a refund and she's still not responding on my messages! This is a ********** company!! They take their customers money and do not deliver to their customers needs! I will never support them ever again and I advise everyone out there to not use this company unless they want to be disappointed to their core!