Poor service

I called Billy g about 10-15 minutes ago to make recevations for tomorrow for my patner and i,its my patners birthday tomorrow and the lady who answered the phone is rude and she is just sp quick to want to terminate the call.you guys need to have someone listen to calls while customers call in.she had will to assist me its like she was bored and annoyed that i was asking her questions.and i was asking because it was supposed to be our first time going there.i have decided not go anymore because of the bad service...