DC
Deslan C

1 reviews | Active since Apr 2012

03 Aug 2016, 11:54

Please explain why parking is such a mission

<p>The last 3 times I came to Monte, I have had the same problem - finding parking. They will block access to the other levels and let everyone drive around frustrated looking for a free spot that is not available on this level. PLEASE explain your logic about this to me??? I was late for my show because we were forced to drive in the parking lot for 10 minutes before you'll decided to open up another level. I do not understand the reason for doing this, but I suggest you put up LCD a counter so that you can open up another level quicker instead of wasting our time and it also can tell visitors how many parking spots are available on a level. </p>

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Replies (2)
Montecasino
Montecasino's reply04 Aug 2016, 05:35
Official

Good day Chetty123

Thank you for taking the time to inform us of your unfavourable experience here at Montecasino.

I have escalated this matter to Parking Management and they will be in touch as soon as possible to address your concerns.

Kind Regards,

Relationship Marketing team

Montecasino
Montecasino's reply04 Aug 2016, 14:41
Official

Good day Chetty123

Our Property Manager confirmed your telephonic discussion and that this matter is now resolved.

We look forward to hosting you at Montecasino once again in the near future.

Kind Regards,

Relationship Marketing team