Pay back the money Billy G's!

<p>On Sunday 13 May, I paid R1156 for 7 guests using my debit card at Billy G Suncoast. My guests finally arrived at 14:45 only to be told the buffet will be cleared at 15:00. I spoke to the manager Sherwyn who assured me that he will notify his finance department on the next day regarding reversing the transaction. I have emailed and been to the restaurant on Friday 18 May where I met Siyanda who asked that I give him till Monday 21 May to follow up. He was unavailable when I called the restaurant today (22 May). Mbali took my number and promised he will call me back. I just tried to email him now and my emails have been blocked.... How can I get this money back a.s.a.p.? Mrs P. Reddy</p>