1 reviews | Active since Mar 2009
Non-players and beggars should be thrown out
I am a regular patron at Montecasino, where I spend a lot of money playing roulette. In particular, I enjoy playing numbers to the half maximum. Recently, though, my visits to Monte have become much less enjoyable than they used to be because of the hordes of non-players, spectators and beggars who flock to the tables when they see someone winning money. They sit around on the stools that are supposed to be for players only and block access to the layout while not buying any chips themselves, they offer unwanted advice to me when I play and they beg money off me when I win, claiming that they told me the winning number or that they have magical abilities as sangomas. These annoyances even turn into threats and theft - I have been ****** of chips before. What makes things even worse is that the dealers call me by name and these riff-raff beggars then hear my name - to me this is a security threat. When this happened for the umpteenth time today, I had had enough... I took my money and left, MUCH earlier than intended. Monte, I urge you to sort out this issue. You have the duty and responsibility to ensure that your patrons can gamble in peace and safety. I await your response.
I am happy to hear that Tables Management was in contact with you and that this matter is now resolved.
Thank you once again for bringing this unfortunate incident to our attention.
Relationship Marketing team
I am happy to hear that Tables Management was in contact with you and that this matter is now resolved.
Thank you once again for bringing this unfortunate incident to our attention.
Relationship Marketing team
