JP
Jason P

1 reviews | Active since Apr 2015

25 Apr 2015, 00:18

Movies@montecasino

I went to movies at montecasino on the 24/04/2015 to watch Avengers with my two kids and wife. We purchased the tickets and we're not advised that my youngest son could not watch the movie as he is only 8 years old. Long story cut short the staff were ******s. The manager Esha Groenewald not fit to be a manager, threatened to throw us out casino, slammed gate and door in my face, has a major attitude problem. Eventually another manager came through to sort out the problem. Hein I think was his name.<br> I would like to know the action that is going to take place for the ****** and for the uncouth attitude of the manager. I have it all recorded on my phone as proof. <br> Please could someone contact me so I can explain the full story<br> <br> If montecasino thinks this treatment is fine please let me know, social media can do wonders and no matter how big the organization justice will prevail. I would honestly like to chat to someone senior about this matter and the action thereof.<br> <br> Kind regards<br> Jason

0
Replies (1)
Montecasino
Montecasino's reply28 Apr 2015, 10:41
Official
Hello Jason pillay,

Thank you for your feedback

We have forwarded your communication to Movies@ Montecasino Management.

They are currently investigating this matter and they will contact you as soon as possible

Kindest
The Relationship Marketing Team