Movie Booking

<p>i tried making a booking via the website ad after funds where debitted from my account i was informed that the transacftion couldnt be completed (who the **** knows why as this wasnt explained to me)</p> <p> </p> <p>i then unfortunately had to talk with Justin Potgieter whom i understand is the manger for this department. completely rude ass hat of a person who insisited in speaking over me before telling me he doesnt work for the bank after i questioned him about YOUR wording. i fail to understand what montecasinos woarding of "Please note that there was an error with completing your booking, your payment will be reversed SHORTLY" has any bearing on any bank? please educate me? also he proceeded to have the nerve to ask me what should he do about my query? </p> <p> </p> <p>do you seriously expect me to repay again when the initial time failed? according to Justin your understanding of "shortly" is 5 working days, pray tell how you got to that?</p> <p> </p> <p>in the meantime what do i then do? re book and have the same mishap happen? wait for your short 5 days to get my refund and then only attempt to book again?</p> <p> </p> <p>monte casino is really becoming a dump with the absolutely poor customer service that we receive. try investing in some customer experience training for your staff with all the money you making </p>