Montecasino/Mos*** Circus/Computicket - Pathetic

<p>Honestly I am truly disgusted by the lack of response from all parties concerned.</p> <p> </p> <p>I purchased 2 "Ringside" tickets to see the great Mos*** Circus as an Anniversary present for my girlfriend and I. The entire exeprience was extremely poor, it started almost an hour late, very poorly organized (our "Ringside" seats were also next to support struts for the t****ze act and we were rudely told by ushers we couldn't return to our seats)</p> <p> </p> <p>I notified Computicket on The 23rd of December regarding my complaint. (Below)</p> <p> </p> <p>Good Day</p> <p>I attended the Mos*** Circus Show yesterday. December 22nd, 20:00.</p> <p><br />I was seated in Section F, Seats E6 and E7.</p> <p><br />Tickets to this event were purchased as an Anniversary Gift for my girlfriend who was extremely excited to see this show. I can say that this was an absolutely terrible experience for us both for a number of reasons.</p> <p><br />1) The show started at least 45 minutes late. Whilst I appreciate this is opening day and there will be a few hiccups this was a tremendous delay; which was never communicated to any of the patrons and when I inquired with event officials they were extremely dismissive and rude. </p> <p><br />2) The tickets I purchased were listed as "Ringside" seats with a premium price. There is absolutely no conceivable universe where those seats can be considered "ringside" and the premium paid for those seats is completely unjustified. </p> <p><br />3) The seats were positioned right next to supportive struts for the t****ze act and after the intermission we were instructed we were not allowed to pass and instead had to walk the whole way around (and inconvenience 15+ other people just to return to our seats)</p> <p><br />The organization for this event was extremely poor both in terms of general administration and time management. </p> <p><br />This event was intended to be an enjoyable anniversary in prime seats. Instead we left frustrated and disappointed and to be quite honest cheated by the "ringside seats"</p> <p><br />I would like (at the very least) a partial refund in light of the above.</p> <p><br />Requested Information:</p> <p><br />Ticket Information:</p> <p><br />EVENT: The Great Mos*** Circus</p> <p>VENUE: The Mighty Big Top Tent, Montecasino</p> <p>DATE AND TIME: Thursday, Dec 22 2016 20H00</p> <p>AREA: Section F / Section F</p> <p>SEATS: E:6-E:7</p> <p>PRICE: R 1190.00</p> <p> </p> <p> </p> <p><br />Event: Mos*** Circus<br />Location: Montecasino<br />Date: 22nd at 22:00</p> <p> </p> <p>I followed up on the following dates.</p> <p> </p> <p>January 3rd</p> <p>January 9th</p> <p>January 18th</p> <p>January 23rd</p> <p> </p> <p>It has now been 1 full month since I saw the show and honestly this has left a very poor taste in my mouth. The absolute cheek to be charged for Ringside seats and then ignored for a month. I honestly expected more from Montecasino and Computicket. </p> <p> </p> <p> </p>