Montecasino Embarassment Complaint

Traveling from PTA, a good approx 80 kms, and to be told to leave the Prive by a Aubrey, climaxed to the height of embarrassment. I was approached to leave the Prive because of my personal table observation before I could patiently prepare on taking my decision when to participate. I was asked by a Aubrey on the Prive floor to leave in a very unapproachable manner.

I must admit, Aubrey was not prepared to realize that he was speaking to a Senior Citizen patron ina totally indifferent, unapproachable manner, with no dignity nor respect but representing Montecasino as a deterrent with the displayed approach and behavior.

I made a suggestion that if patrons are not allowed to enter, they should be entry controlled / management at the Prive entrance.

For to be embarrassed on the Prive floor, asked to leave abruply is unacceptable and unprofessional.

Yet, people can sit at the Prive tables and Prive machines without participation and with no objection.

Being selective by the Montecasino management with poor controls does not aid Montecasino's business cause, instead dettering patrons that patronize with a preferred sacrifice, more especially by passing Menlyn Sun, Emperor's, Silverstar Casino's.

Surely, Montecasino should appreciate whatever patrons do visit.

In closing, unacceptable, unprofessional and unacceptable behavior.

This was addressed with floor manager, floor inspector and the Card Membership consultant, and all they do is apologise on behalf of Aubrey.