BC
Beverley C

1 reviews | Active since Mar 2009

29 Jun 2015, 14:47

Incorrect wording on SMS

I received an SMS stating \get 20% off total bill"until end July at participating restaurants. I know it says T's & C's apply but you should rather word the SMS differently and say get \""UP TO 20%\"" discount. As a Gold Card holder I got 7.5% which is awesome and I'm not complaining but it is only Black Card holders that get 20%. Just saying. Otherwise I am very impressed with Montecasino as a whole"

0
Replies (1)
Montecasino
Montecasino's reply29 Jun 2015, 15:38
Official
Hello cosie,

The 7.5% is a base benefit for all Gold card holders at participating restaurants.

The 20% discount for Gold card holders is a separate promotion that will run for a month and the offer is only available at Montecasino owned restaurants, i.e. Billy G, Cobblestone Pub, Jenda and 3SIXTY Liquid Lounge.

If you have any other queries regarding cardholder benefits please do not hesitate to contact Customer Service Desk located on ***/14

Kind Regards,
Relationship Marketing team