EP
Evashree P
1 reviews | Active since Sept 2012
18 Jan 2016, 15:40
******ion of money from customers
Disgusted-waiter tried ****** money out of us.Service was 5/10.we tipped him reflective of that.A tip is a gratuity/perk.he took my card&pointed to the VAT&said the tip he's left with is \nothing".So I asked him what he meant&he said once\""card charges are deducted his tip is R10\"" and something about swiping twice.he confused me&I said ok then swipe R270.00(doubling his tip).But my friend stopped him&questioned it.He said he'll bring me the card report"
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Replies (1)Montecasino's replyOfficial
19 Jan 2016, 09:53Hello Evashree,
I am so sorry to hear that you had an unfavourable experience during your visit to Ciao Baby Montecasino.
Theo confirmed your telephonic discussion and that he will provide you with final feedback post their internal investigation.
Please do let us know if you do not hear back from him or if the issue is not resolved to your satisfaction.
Thank you again for taking the time to let us know.
Kind Regards,
Relationship Marketing team
I am so sorry to hear that you had an unfavourable experience during your visit to Ciao Baby Montecasino.
Theo confirmed your telephonic discussion and that he will provide you with final feedback post their internal investigation.
Please do let us know if you do not hear back from him or if the issue is not resolved to your satisfaction.
Thank you again for taking the time to let us know.
Kind Regards,
Relationship Marketing team
Montecasino's reply19 Jan 2016, 09:53
Official
Hello Evashree,
I am so sorry to hear that you had an unfavourable experience during your visit to Ciao Baby Montecasino.
Theo confirmed your telephonic discussion and that he will provide you with final feedback post their internal investigation.
Please do let us know if you do not hear back from him or if the issue is not resolved to your satisfaction.
Thank you again for taking the time to let us know.
Kind Regards,
Relationship Marketing team
I am so sorry to hear that you had an unfavourable experience during your visit to Ciao Baby Montecasino.
Theo confirmed your telephonic discussion and that he will provide you with final feedback post their internal investigation.
Please do let us know if you do not hear back from him or if the issue is not resolved to your satisfaction.
Thank you again for taking the time to let us know.
Kind Regards,
Relationship Marketing team
