DJ
Dwayne J
1 reviews | Active since Jan 2016
02 Jan 2016, 18:31
DISGUSTED
I am so disgusted in the tipe of service I got there was just no answer on any of the monte casino phones I wanted to book some packages for myself and friends it would have at least cost me R30k for accomidation and spoiling so sorry monte casino you have just lost R43k witch I spent someware else
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Replies (1)
Montecasino's replyOfficial
12 Jan 2016, 11:03Hello Dwayne080,
Thank you for your feedback via Hello Peter.
We are sorry to hear that you struggled to get through to our reservations team and we have forwarded your feedback accordingly.
Please accept our sincere apologies for the inconvenience caused and we assure you that this will not happen again.
Thank you once again and we hope you have a wonderful day further!
Kind Regards
Relationship Marketing team
Thank you for your feedback via Hello Peter.
We are sorry to hear that you struggled to get through to our reservations team and we have forwarded your feedback accordingly.
Please accept our sincere apologies for the inconvenience caused and we assure you that this will not happen again.
Thank you once again and we hope you have a wonderful day further!
Kind Regards
Relationship Marketing team
Montecasino's reply12 Jan 2016, 11:03
Official
Hello Dwayne080,
Thank you for your feedback via Hello Peter.
We are sorry to hear that you struggled to get through to our reservations team and we have forwarded your feedback accordingly.
Please accept our sincere apologies for the inconvenience caused and we assure you that this will not happen again.
Thank you once again and we hope you have a wonderful day further!
Kind Regards
Relationship Marketing team
Thank you for your feedback via Hello Peter.
We are sorry to hear that you struggled to get through to our reservations team and we have forwarded your feedback accordingly.
Please accept our sincere apologies for the inconvenience caused and we assure you that this will not happen again.
Thank you once again and we hope you have a wonderful day further!
Kind Regards
Relationship Marketing team