1 reviews | Active since Aug 2016

10 Aug 2017, 14:41

Disapionted

<p>Good Day</p> <p>I want to bring this under your attention as we are very disapointed with the service we received yesterday (9 August 2017)</p> <p>Me, my mother in law and my 8year old son booked the 3-5pm to have something to eat, when the doors were opened, we went in and stood to pay, we were pushed from all sides waiting in a Que to pay and get everything sorted, when we eventually paid to enter, we were pushed so badly that my 8year old son was pushed against the table at the payment station, even though we asked to stop no one cared about my kid that was being stampede against a table.</p> <p>When we had to almost fight our way out this madness and shouting we had to find our own table, as none of the management or waiters bothered to help us. we eventually got shown to a table right next to the pay station. We managed to dish some food for us (and even though we had to pay R82 for a child) he only got 2 slices of pizza out of this. we couldn't get back to dish up more for us as the place was so crowded that no one could move, people were standing in the food ques for 20 to 30min. when we asked one of the managers about this, and told them we were unhappy to pay R82 for 2 slices of pizza we got told, well thats how it is, (she didn't even bother trying to help us in any way) we literally sat there for 40min trying to dish more food but there way no way we had a chance. we decided to just leave after no one would even try to assist us.</p> <p>I mean, to take ones family out for dinner and go through that wish no help from anyone and a very rude manager. this is really not the way.</p> <p>I am really really disappointed with Bill G, paying R82 for 2 slices of pizza for my son and being treated like a piece of ****. im sorry this is not allowed.</p> <p>I want to know what are you going to do about this?</p> <p>Feel free to phone me on ********** as i want some kind of reply or answer regarding this matter</p> <p>Thank you</p>

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