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1 reviews | Active since Dec 2013

24 Dec 2019, 08:38

Danny's leaves a bad taste in the mouth

On Monday 23/12/2019 at around 5:20 we decided to buy some food to take home. We decided to buy some curry from Danny's House of Curries at Montecasino. It's a small shop with a few tables and looked presentable. First issues: no samossa's -if it's on the menu, it should be available. Second issue: only cash accepted. The excuse given was that the card machine was not working. Really? You running a business in an international destination, catch a wake-up. (Maybe an accounting "issue"?) We really should have seen this as an omen and just walked away but instead order some mutton curry to take away. Third issue: the manager was not available to sign the receipt to allow entry into the promotional competition. When we got home, we warmed up the food and that's where the 4th issue surfaced - the food smelled bad. Nothing like a curry at all, not like any food I'd even eaten. I chanced tasting it and what a mistake that was. Would not feed it to animals. My wife wanted to call the "restaurant" but could not find it listed on the Montecasino websites - why not Montecasino? Embarrassed? We dailed the number on the receipt and managed to get the managers (Justine) number (she was still not on site). My wife spoke to Justine and conveyed her unhappiness about the quality of the food. She didn't seemed to bothered and claimed no other complaints had been received that day. How would she know, she wasn't there. When she was challenged to taste the food, she claimed that she didn't eat curry. What!? Me impression is that shop owner is hustling and it won't last much longer unless they learn a thing or two about quality product and service.

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