1 reviews | Active since Dec 2016

08 Jan 2018, 15:26

Bunch of *******

I went to the cinema yesterday at Monte Casino and my purchase was deducted twice from my account. Two bunch of *********** managers (including one David Dlamini).... I am still waiting for my refund as promised. Bunch of *******!!! if one is not careful

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Replies (2)
Montecasino
Montecasino's reply08 Jan 2018, 15:45
Official

Good Day Asanda Camagu

Thank you for taking the time to write this review. I am really sorry to hear about your experience. Your review however came through to The Ridge Casino in Emalahleni. I will pass it on to Monte Casino Management for their attention.

Someone from the unit will be in contact with you.

Have a lovely day.

Regards,

The Ridge Customer Service

Montecasino
Montecasino's reply09 Jan 2018, 11:40
Official

Good day Asanda

We have done an audit, the results of which show that your account was only debited once by Movies@.

Often times, if the funds had been reserved twice, your bank holds the second transaction and releases those funds within 3 days. I do encourage you to contact them in this regard.

I trust this provides the clarity you required.

Kind regards