LS
Leeds S
1 reviews | Active since Jan 2012
05 Sept 2015, 14:52
Birthday Gitf
Re: Birthday Gift for September'15 - card no. *** - Leedhur Singh--<br> \Constance"<br> I was a Black Card. Due to no benefits received"
Helpful (0)
Replies (1)0
Replies (1)
Montecasino's replyOfficial
17 Sept 2015, 15:37Hello Rajesh Singh,
Dear Rajesh
We have explained the redemption process involving our birthday benefits to you on many occasions. It is clear that you refuse to accept our clarification.
Although it is your right to do so and we can accept your frustration - we have zero tolerance towards individuals harassing our staff and directing racial insults towards them. I am referring to the previous trail of communication to us leading up to this post of yours.
For this reason, Montecasino Management reserves the right to exclude you from our establishment thus you are no longer welcome in our property.
Many Thanks
PR Manager Montecasino
Dear Rajesh
We have explained the redemption process involving our birthday benefits to you on many occasions. It is clear that you refuse to accept our clarification.
Although it is your right to do so and we can accept your frustration - we have zero tolerance towards individuals harassing our staff and directing racial insults towards them. I am referring to the previous trail of communication to us leading up to this post of yours.
For this reason, Montecasino Management reserves the right to exclude you from our establishment thus you are no longer welcome in our property.
Many Thanks
PR Manager Montecasino
Best regards,
Montecasino's reply17 Sept 2015, 15:37
Official
Hello Rajesh Singh,
Dear Rajesh
We have explained the redemption process involving our birthday benefits to you on many occasions. It is clear that you refuse to accept our clarification.
Although it is your right to do so and we can accept your frustration - we have zero tolerance towards individuals harassing our staff and directing racial insults towards them. I am referring to the previous trail of communication to us leading up to this post of yours.
For this reason, Montecasino Management reserves the right to exclude you from our establishment thus you are no longer welcome in our property.
Many Thanks
PR Manager Montecasino
Dear Rajesh
We have explained the redemption process involving our birthday benefits to you on many occasions. It is clear that you refuse to accept our clarification.
Although it is your right to do so and we can accept your frustration - we have zero tolerance towards individuals harassing our staff and directing racial insults towards them. I am referring to the previous trail of communication to us leading up to this post of yours.
For this reason, Montecasino Management reserves the right to exclude you from our establishment thus you are no longer welcome in our property.
Many Thanks
PR Manager Montecasino
Best regards,