EP
Evashree P
1 reviews | Active since Sept 2012
27 Jul 2015, 18:08
bad service/ignored
movies@monte: <br> Sunday 3pm the cashier on the left hand side sweet counter. her till was on the extreme right -blatantly ignored every question we asked her.but she answered her colleague next 2her and had a full blown conversation. her name was nomothando or nomvuthando. i was appalled by her blatant disregard 2our questions regarding what we were buying.
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Montecasino's replyOfficial
31 Jul 2015, 11:43Hello Evashree,
I am happy to hear that our PR Manager was in contact with you.
The manner in which the Movies@ staff member interacted with you is not acceptable. As an entertainment destination we have zero tolerance towards this behaviour.
We will address this with the staff member concerned and feedback to you.
Thank you once again for bringing this unfortunate incident to our attention.
Kind Regards,
Relationship Marketing team
I am happy to hear that our PR Manager was in contact with you.
The manner in which the Movies@ staff member interacted with you is not acceptable. As an entertainment destination we have zero tolerance towards this behaviour.
We will address this with the staff member concerned and feedback to you.
Thank you once again for bringing this unfortunate incident to our attention.
Kind Regards,
Relationship Marketing team
Montecasino's reply31 Jul 2015, 11:43
Official
Hello Evashree,
I am happy to hear that our PR Manager was in contact with you.
The manner in which the Movies@ staff member interacted with you is not acceptable. As an entertainment destination we have zero tolerance towards this behaviour.
We will address this with the staff member concerned and feedback to you.
Thank you once again for bringing this unfortunate incident to our attention.
Kind Regards,
Relationship Marketing team
I am happy to hear that our PR Manager was in contact with you.
The manner in which the Movies@ staff member interacted with you is not acceptable. As an entertainment destination we have zero tolerance towards this behaviour.
We will address this with the staff member concerned and feedback to you.
Thank you once again for bringing this unfortunate incident to our attention.
Kind Regards,
Relationship Marketing team