1 reviews | Active since Jun 2018
Bad customer service.
I had the most horrible experience at Billy G- Gold Reef on the 28th of November. I have been calling during the week for a booking and the phone is never answered. I called again on saturday morning with the hope of getting a response. I then went to the restaurant, when I got there saturday evening, I explained to the ladies that I've been calling without getting a response. I requested a table for two as we wanted to dine there. The ladies at the reeption area were not friendly and were inconciderate. They were very impatient and didnt care with about my experience. I am disappointed with the level of treated and the service they game me. We were told to book and it didnt matter to them that they dont answer the phone as I have the proof on my call log. The service I got from the two ladies was very distatesful.
