Bad customer experience and accused as a customer with no apology

I had an awful customer experience on Sunday the 8th of May 2022, lunch experience was unpleasant. I found hair in my food and I informed one of the employees who was serving us and he told me it was my hair. I was disgusted by the level of disrespect and accusation. I was disappointed by how my complaint was handled, as I paid R220 for the buffet but I wasn’t taken seriously as I was not refunded my money back. I wouldn’t recommend this restaurant to anyone because customer service is not important in this establishment. I was accused as a customer of the hair I found inside the samosas I had. I couldn't eat thereafter, I never received an apology instead I was wrongfully accused of hair that was cooked with the food. This is a health hazard and I was not taken seriously by the employee. If I could I'd rate this restaurant a zero,