Annoyed Customer

I've been trying to get through to Billy G since the 19/12/2022. I couldn't get hold of anyone.

This morning I called the switchboard number and got numerous numbers to try and get hold of them (011) 510 ***. I spoke to different people. The one person said to me I must call at 10:00 am today which I did but still didn't get hold of anyone at Billy G. I then called your switchboard again and the lady said to me I must call at 11:00am. I then told her someone just told me to call at 10:00 and now she's telling me to call at 11:00 am and she dropped the call on me.

I am using my own airtime to call you guys and your staff are rude and disrespectful. They need to be upskilled on how to deal with customers telephonically they need to be upskilled on the businesses trading hours and contact number and not get annoyed with customers because they don't know their jobs.

I'm trying to make a booking for Friday evening as it is my partners 40th Birthday Celebration :-(