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David F
1 reviews | Active since Aug 2015
20 Aug 2015, 16:10
Does not care about the customer....at all.
Gave them an order for 2 tons of steel as a potentially new customer, to test the water.<br> <br> They responded saying they needed a revised order due to slightly different stock. We sent a revised order the next day and requested urgent delivery to meet a deadline.<br> <br> They then kept us on hold for the entire day, promising my delivery department they will try to make a plan.<br> <br> Then they told us that the cannot release steel without payment...so we paid and sent them the proof of payment.<br> <br> Then they told us that they cannot deliver until the payment is reflected in their account. \Should the money reflect tomorrow morning
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