Shocking turnaround time for such a prestigious company!

It took three and a half months before we received my husband's Montblanc watch back that was sent in on 4 August 2017 for a "winder" to be replaced and the watch to be cleaned and serviced. It took a full 3 months for the part to arrive from Switzerland, which, in this day of high speed courier service, is utterly unacceptable. We are a supporter of Montblanc items and are totally disappointed that the level of service has failed the brand!

What an embarrassment for a company of such stature!