1 reviews | Active since Jul 2020
Montana Dental
I called to schedule an appointment with the dentist, the receptionist was very friendly and extremely helpful. On the day of my appointment, she welcomed me and took all the necessary precautions, regarding COVID-19 safety regulations. During the consultation with the Dr, he explained to me what he would be able to assist me with and also preformed a few procedures, I then asked what would happen next, he told me that he would send a quotation to my medical aid regarding our appointment. Immediately after I left he’s office, I realized that what he wanted to do next would be unnecessary at this point, it wasn’t urgent so I thought it would best to wait just a bit. I called the office, spoke to the receptionist and told her to tell the Dr that I would no longer be coming back, so they shouldn’t contact my medical aid anymore. She then said she’d talk to the Dr and give me a call back, she never did. They disregarded me, went ahead and sent the quotation to my medical aid, which was very disrespectful as I had notified them that I would no longer be coming back. Felt very desperate and for that reason, I will never go back there.
