Just an overall bad experience

While living on a Golf Estate, you would think you would be managed by staff that are well versed in their role. Sadly not the case. Be it for Wrong statements / invoices or Continually asking for info on matters of importance are you left sitting, wondering if they will ever get this right? Its sad that comms would only be sent when escalating to senior / manager level. Frustration still ! As waiting on them to provide deposit back after waiting 15 odd days of leaving the estate.