

Monroe Shock Absorbers
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2016
5 year warranty is not worth the paper its printed on . I purchased x4 shocks for my vehicle , within 12 months 3 of the 4 failed . After a long debate Monroe decided to replace x3 .. I wasn't feeling to comfortable and did not have faith in the x1 shock that was not replace so i purchased x1 on my account ?? within another 11 months both rear shocks failed again ? After another plea the x2 rear shocks were replaced. Within another 9 months the x2 rear failed again. Monroe made it clear now that not going to honor their promise to the consumer and competitors in the motor accessories camp ? The response of the technical area manager of Monroe was as BIG a fail as their product that should and is a safety critical item. His attitude was definitely not one of any safety concerned and not in the best interest of his paying consumers . The matter was addressed by the tires & shock fitment center to the Monroe area manager explaining that this matter were going to the ombudsman --- His response were a prompt , arrogant " Go if you want to ' AND BY THE SOUND OF THAT IT'S NOT THE FIRST TIME MONROE SHOCKS HAS BEEN IN THIS POSITION ? Monroe shock absorbers and after service should not be trusted or considered when making a safety critical purchase for your family motor vehicle
1 reviews | Active since Dec 2016
5 year warranty is not worth the paper its printed on . I purchased x4 shocks for my vehicle , within 12 months 3 of the 4 failed . After a long debate Monroe decided to replace x3 .. I wasn't feeling to comfortable and did not have faith in the x1 shock that was not replace so i purchased x1 on my account ?? within another 11 months both rear shocks failed again ? After another plea the x2 rear shocks were replaced. Within another 9 months the x2 rear failed again. Monroe made it clear now that not going to honor their promise to the consumer and competitors in the motor accessories camp ? The response of the technical area manager of Monroe was as BIG a fail as their product that should and is a safety critical item. His attitude was definitely not one of any safety concerned and not in the best interest of his paying consumers . The matter was addressed by the tires & shock fitment center to the Monroe area manager explaining that this matter were going to the ombudsman --- His response were a prompt , arrogant " Go if you want to ' AND BY THE SOUND OF THAT IT'S NOT THE FIRST TIME MONROE SHOCKS HAS BEEN IN THIS POSITION ? Monroe shock absorbers and after service should not be trusted or considered when making a safety critical purchase for your family motor vehicle
Hellopeter has tracked Monroe Shock Absorbers across 12 reviews. Monroe Shock Absorbers hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Monroe Shock Absorbers? Write a review to help others decide.
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