Troublesome alarm system

If anyone can recommend an alternative armed response company please let me know. I have been struggling with the alarm system since I had it installed 😬. The MN Autonetics app never works even after multiple attempts to fix it. Hidden costs and shoddy workmanship have left me with no trust in what is supposed to be a state of the art alarm system costing an arm and a leg. Update September 2021: App again not working. Now I don't have permission to access the alarm system. How is this possible? Update: Dec 2021 with the recent Kloofsig power failure I did not have app access to my alarm system for 3 days. Monitor Net should look at alternative solutions as the current system is dependent on a working Cellular network. Now I also have alarm system errors that never existed before.