SS
Shaun S

1 reviews | Active since May 2019

28 May 2019, 15:13

NO WONDER THE MANY DISSATISFIED CUSTOMERS ON HELLO PETER! WORST SERVICE THAT I HAVE EVER EXPERIENCED IN MY LIFE.

NO WONDER THE MANY DISSATISFIED CUSTOMERS ON HELLO PETER! WORST SERVICE THAT I HAVE EVER EXPERIENCED IN MY LIFE. THEY BROKE INTO MY HOUSE OVER EASTER WEEKEND. THE SATURDAY MONITOR NET SENT ME A SMS AT 01:13 THAT THE POWER WAS OFF, 01:59 I GOT ANOTHER SMS THAT THE BATTERY IS LOW, 05:13 I GOT A SMS THAT THE POWER CAME BACK ON WHICH IT NEVER DID. I CALLED MONITOR NET IN THE MORNING AND THE CONTROL ROOM ADVISED ME THAT EVERYTHING IS IN ORDER. i AM SURE IF EVERYTHING IS IN ORDER THEN THE POWER WAS SUPPOSED TO BE ON AND THAT THE SIGNALS FROM THE OFFICE TO MY RADIO WOULD WORK WHICH IT NEVER DID. THE ******* CAME BACK SUNDAY EVENING TO TAKE EVERYTHING LUCKILY WE WEREN'T HOME BECAUSE MY CHILD IS ONLY 3 MONTHS OLD. ACCORDING TO MY NEIGHBOR THE ******* LEFT OUR PREMISES WITH MY WIFE'S CAR SUNDAY NIGHT AROUND 21H00. THE MONDAY AROUND 12PM WE GOT A CALL FROM FRIENDS THAT OUR GATE IS OPEN. NOT TO MENTION THAT NO PATROL VEHICLE INFORMED US AS CUSTOMERS THAT THE GATE IS OPEN. OUR FRIENDS ONLY THEN DISCOVERED THAT THEY BROKE IN AND TOOK EVERYTHING. UPON OUR ARRIVAL WE SWITCHED THE POWER BACK ON. THEN MONITOR NET CAME TO REPLACE MY BATTERY AND RADIO. I SPOKE TO THE GENERAL MANAGER AND HE IS ADAMANT THAT HIS SYSTEM DID WHAT IT IS SUPPOSED TO DO. IF THIS IS THE CASE WHY DID THEY NOTIFY ME THAT MY POWER IS BACK ON AND WHY DID THEY CHANGED THE RADIO????? IF YOU WANT TO STAY SAFE STAY AWAY FROM THIS COMPANY! NO WONDER THE MANY DISSATISFIED CUSTOMERS ON HELLO PETER!

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