SJ
Shanley J
1 reviews | Active since Apr 2021
27 Nov 2023, 10:45
WORST COMPANY STAY AWAY
Dont know why TFG moved to this company. They must be one of the worst insurance companies to deal with. Gives no feedback and you must contact them. They take long to process your claim and after tow weeks of waiting they tell you, that you still need documents. Stay away from this company. Useless does not even describe them.
Helpful (0)
Replies (4)0
Replies (4)
Monitor Administrators's replyOfficial
27 Nov 2023, 12:16Dear Shanley Juries. Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply27 Nov 2023, 12:16
Official
Dear Shanley Juries. Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
SJ
Shanley J's updateReviewer Update
28 Nov 2023, 11:47Urgent attention is not what you get from your company. Its almost a day later and i have not received any contact from any team leader or supervisor. After my claim is done, i will cancel my insurance with your company and i will advise other people to do the same. Again useless is does not even describe this company.
SJ
Shanley J's update28 Nov 2023, 11:47
Reviewer Update
Urgent attention is not what you get from your company. Its almost a day later and i have not received any contact from any team leader or supervisor. After my claim is done, i will cancel my insurance with your company and i will advise other people to do the same. Again useless is does not even describe this company.
Monitor Administrators's replyOfficial
28 Nov 2023, 13:30Dear Shanley,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply28 Nov 2023, 13:30
Official
Dear Shanley,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
SJ
Shanley J's updateReviewer Update
28 Nov 2023, 16:34USELESS
SJ
Shanley J's update28 Nov 2023, 16:34
Reviewer Update
USELESS