LK
LPK K
1 reviews | Active since Oct 2014
17 Nov 2025, 09:02
very disspointed
I have made a claim for theft of my old mother's cellphone, which was they broke in the house and i am being told that since no evidence of force entry the claim is being denied, i have case number we open cause they were other things taken , hand bag with bank cards that we now cancelled and got replacement, how is clean house brake in negligence, I am so disappointed, infact I feel monitor insurance is just a ****, i have 3 other phone under the insurance that i wish now to cancel
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Replies (3)
Monitor Administrators's replyOfficial
17 Nov 2025, 09:14Dear Precious,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply17 Nov 2025, 09:14
Official
Dear Precious,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
LK
LPK K's updateReviewer Update
18 Nov 2025, 09:04the matter still attended with disappointment, i wait to get information how to can the insurance and for other devices
LK
LPK K's update18 Nov 2025, 09:04
Reviewer Update
the matter still attended with disappointment, i wait to get information how to can the insurance and for other devices
Monitor Administrators's replyOfficial
18 Nov 2025, 09:18Dear Gladys,
Thank you for your feedback. We are so sorry to hear about your experience. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply18 Nov 2025, 09:18
Official
Dear Gladys,
Thank you for your feedback. We are so sorry to hear about your experience. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.