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Nomasonto N
1 reviews | Active since Aug 2020
25 Apr 2023, 09:41
Unreliable
Monitor is unreliable i paid insurance for 5 years but i cant get help my claim has been declined because i have lost the replacement slip i used to claim to Finrite without that replacement slip and i got their respond that they are buzy with this matter when i call them back they know nothing about that iyooo monitor is a **** shame i paid for all this years for nothing 😢 😔
Helpful (0)
Replies (4)0
Replies (4)
Monitor Administrators's replyOfficial
25 Apr 2023, 12:00Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team is assisting you to discuss a solution to the problem together.
Monitor Administrators's reply25 Apr 2023, 12:00
Official
Thank you for contacting us! We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team is assisting you to discuss a solution to the problem together.
Monitor Administrators's replyOfficial
25 Apr 2023, 13:17Hi Nomasonto, we have ensured that someone from our team has made contact with you regarding your claim. We apologise for the inconvenience caused.
Monitor Administrators's reply25 Apr 2023, 13:17
Official
Hi Nomasonto, we have ensured that someone from our team has made contact with you regarding your claim. We apologise for the inconvenience caused.
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Nomasonto N's updateReviewer Update
26 Apr 2023, 08:58Thanks to this platform.. my claim has been approved .i got a new phone and thanks to Monitor keep it up
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Nomasonto N's update26 Apr 2023, 08:58
Reviewer Update
Thanks to this platform.. my claim has been approved .i got a new phone and thanks to Monitor keep it up
Monitor Administrators's replyOfficial
26 Apr 2023, 09:32Thank you for the feedback you have provided. Once again, we would like to apologise for any inconvenience caused during your claiming process.
Monitor Administrators's reply26 Apr 2023, 09:32
Official
Thank you for the feedback you have provided. Once again, we would like to apologise for any inconvenience caused during your claiming process.