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zanele P

1 reviews | Active since Aug 2023

29 Jan 2025, 11:46

Unhappy and irate customer

I have been paying from 2021 and I was ****** on the 15th of January and Lost my claim on the 16th,I have been calling sent from pillar to post was told they waiting for December debit schedule I called and was told they waiting for January debit schedule I need my phone I have been drained financially and emotionally if only I knew this was the experience I wouldn't have taken the insurance I regret it

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Replies (1)
Monitor Administrators
Monitor Administrators's reply29 Jan 2025, 11:57
Official
Dear Zanele phiri, 
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.