cG
charl G
1 reviews | Active since Jan 2014
21 Nov 2017, 09:07
THE SERVICE THAT I GOT FROM THIS COMPANY IS BAD
Hi I really don't know what going on at this company but my device has been booked in at wefix Tygervalley First of all a rep called me to take the device to wefix which was unacceptable. A courier should have come and get the device and not make this my problem now my cellphone is still at wefix WTH is going on. I want to cancel my insurance as soon as possible with MTN and the insurance company i just want my phone fix.
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Monitor Administrators's replyOfficial
13 Nov 2019, 16:35Dear Charl G, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile that we are now managing. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.
Monitor Administrators's reply13 Nov 2019, 16:35
Official
Dear Charl G, Thank you for your feedback. The profile which you logged your review on was unfortunately not our profile, this has now been brought to our attention and moved over to Monitor’s official profile that we are now managing. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us an opportunity to look into this for you.