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Mmakwena
1 reviews | Active since Mar 2024
02 Jun 2025, 15:30
TFG INSURANCE ****MED ME
I have made a claim for theft of my laptop, which was ****** in my car and i am being told that it was negligent, how is my car being jammed negligence, I am so disappointed, really they don't know what they are doing, infact I feel TFG insurance is just a ****, and i onli found this out today when i am doing a follow up, no one has been updating me
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Replies (3)0
Replies (3)
Monitor Administrators's replyOfficial
02 Jun 2025, 15:53Dear Mmakwena,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply02 Jun 2025, 15:53
Official
Dear Mmakwena,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
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Mmakwena's updateReviewer Update
16 Jun 2025, 21:44I have waited for a call from your team leader regarding my matter, I got an sms saying my claim has been declined, I don't understand how having my car being jammed is negligence, I am really not happy with the outcome of my claim,
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Mmakwena's update16 Jun 2025, 21:44
Reviewer Update
I have waited for a call from your team leader regarding my matter, I got an sms saying my claim has been declined, I don't understand how having my car being jammed is negligence, I am really not happy with the outcome of my claim,
Monitor Administrators's replyOfficial
17 Jun 2025, 08:16Thank you for contacting us! We place the quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team has assisted you and provided a solution to the problem. If you may require any further assistance please email your details through to *** so we can look into this for you.
Monitor Administrators's reply17 Jun 2025, 08:16
Official
Thank you for contacting us! We place the quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team has assisted you and provided a solution to the problem. If you may require any further assistance please email your details through to *** so we can look into this for you.