NN
Nosipho N

1 reviews | Active since Aug 2024

22 Aug 2024, 11:27

TFG insurance.. I won't be Quiet I'm Not A Charity Case.

I wrote a review 3 weeks back and this **** company said "We'll resolve it" I've been waiting and they've been sendinge emails that they resolved it. But they never responded me on how did they solve it without me.. I want my money back.. I'm not donating TFG.. I need a phone or my money back. Stop sending me Mute Emails. Explain to me on how you resolve my case. You're just blushing me off so that I'll keep quiet no! I won't.. I'll keep writing until u do something or until everyone understand that the picture you portray on internet isn't the same. Your service is bad and poor.

0
Replies (3)
Monitor Administrators
Monitor Administrators's reply22 Aug 2024, 16:28
Official
Dear Nosipho Nxumalo
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter. 
NN
Nosipho N's update22 Aug 2024, 16:41
Reviewer Update
Even last time you said so but there's nothing that you're doing about it.. Keep on emailing me dull emails. Stop it and give me what's mine back..
Monitor Administrators
Monitor Administrators's reply23 Aug 2024, 10:56
Official
Dear Nosipho Nxumalo 
Thank you for contacting us! We place the quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received. We have reviewed your claim & can see our team has assisted you and provided a solution to the problem. If you may require any further assistance, please email your details through to *** so we can look into this for you.