MM
Motheo M
1 reviews | Active since Aug 2022
11 Aug 2022, 09:25
Slow service
Thy do mot amswer the phone, you have to wait st least 6 minutes to get a consultant.. poor service, you are better off writing an email and waiting days for a response
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Replies (3)0
Replies (3)
Monitor Administrators's replyOfficial
11 Aug 2022, 09:53Dear Motheo,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us 1-3 working days so we can look into this for you.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us 1-3 working days so we can look into this for you.
Monitor Administrators's reply11 Aug 2022, 09:53
Official
Dear Motheo,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us 1-3 working days so we can look into this for you.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, please may you email your details through to social(at)monitorsa.co.za and allow us 1-3 working days so we can look into this for you.
MM
Motheo M's updateReviewer Update
11 Aug 2022, 09:59Sent
MM
Motheo M's update11 Aug 2022, 09:59
Reviewer Update
Sent
Monitor Administrators's replyOfficial
11 Aug 2022, 10:11Dear Motheo,
Thank you. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply11 Aug 2022, 10:11
Official
Dear Motheo,
Thank you. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.