AK
Asi K

1 reviews | Active since Feb 2023

03 Feb 2023, 05:01

**** OF A COMPANY

I am utterly disappointed with your services and I'd never recommend it to anyone!!!! After paying for cellphone insurance since 2020 I lost my phone end December 2022 reported my phone one the 1st week of January due to problems by our SAPS and loadshedding. Laid my claim and also provided motivation for my late claim only to get rejected! I could've just saved the money I was spending to the insurance in my savings account. Dear South Africans DO NOT TAKE OUT ANY CELLPHONE INSURANCE AT TGF STORES UNDER THIS COMPANY!!!! SAVE YOUR MONEY FOR IN YOUR SAVINGS ACCOUNT TO AVOID ****S AND DISSAPOINTMENTS YOULL THANK ME LATER!!!

0
Replies (3)
Monitor Administrators
Monitor Administrators's reply03 Feb 2023, 08:25
Official
Dear Asikelelwe, 
Thank you for your feedback. We are so sorry to hear about your experience. We have emailed the relevant Team Leader and Supervisor for urgent attention to your matter. 
AK
Asi K's update04 Feb 2023, 06:01
Reviewer Update
I got a reply that my query has been resolved but I'll keep an update. Thank you.
Monitor Administrators
Monitor Administrators's reply06 Feb 2023, 08:36
Official
Dear Asikelelwe, we are glad that your query has been resolved. Thank you