TM
Tlamelo M
1 reviews | Active since Nov 2022
30 Nov 2022, 14:11
Rude, Pathetic Call Centre Agent Noluthando
Imagine being told by a call center agent that it's my job to follow up on my cellphone claim, my claim has been unattended to since last week, no one bothered to inform me after I gave them sisters contacts as I do not have a phone. How do I follow up if my claim is for a phone. The most terrible experience in my entire life.
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Monitor Administrators's replyOfficial
30 Nov 2022, 15:06Dear Tlamelo,
Thank you for your feedback. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply30 Nov 2022, 15:06
Official
Dear Tlamelo,
Thank you for your feedback. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We place quality of our services & satisfaction of our customers as a priority & we are sorry to hear that you were not satisfied with the service you received, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.