mM
malusimcl M
1 reviews | Active since Jan 2017
09 Aug 2022, 20:51
Poor service and ********** transaction
This company declined my claim on the conditions that the clause the refer to I was not made aware of, and afterwards they said since my claim is declined they will no longer debit my account, but to my surprise they’ve debited my account without authorisation. This insurance is a ****.
Helpful (0)
Replies (3)0
Replies (3)
Monitor Administrators's replyOfficial
10 Aug 2022, 08:04Dear Benjamin,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply10 Aug 2022, 08:04
Official
Dear Benjamin,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
mM
malusimcl M's updateReviewer Update
17 Aug 2022, 03:49After my complaint, received a call the next day from this company, that I’ll receive the amount that was debited on my account and until now am still waiting. What should really be done now?
mM
malusimcl M's update17 Aug 2022, 03:49
Reviewer Update
After my complaint, received a call the next day from this company, that I’ll receive the amount that was debited on my account and until now am still waiting. What should really be done now?
Monitor Administrators's replyOfficial
17 Aug 2022, 08:39Good day Benjamin,
Sorry to hear, we have emailed the relevant Team Leader and Supervisor to attend to your matter and advise further. Thank you
Sorry to hear, we have emailed the relevant Team Leader and Supervisor to attend to your matter and advise further. Thank you
Monitor Administrators's reply17 Aug 2022, 08:39
Official
Good day Benjamin,
Sorry to hear, we have emailed the relevant Team Leader and Supervisor to attend to your matter and advise further. Thank you
Sorry to hear, we have emailed the relevant Team Leader and Supervisor to attend to your matter and advise further. Thank you