NS
Ntebaleng S

1 reviews | Active since Jan 2017

07 Jan 2023, 13:36

Poor Customer Service

I'm so disappointed in the poor service I put in my claim for damage 4 weeks ago even to date there's no feedback on my claim, I never experienced any fuss when Foschini was still with Finrite I did claim with Finrite and I got the best service ever

0
Replies (3)
Monitor Administrators
Monitor Administrators's reply09 Jan 2023, 08:16
Official
Dear Ntebaleng, 
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter. 
NS
Ntebaleng S's update11 Jan 2023, 12:55
Reviewer Update
I'm still waiting for feedback even now, what must a person do to be assisted
Monitor Administrators
Monitor Administrators's reply12 Jan 2023, 08:36
Official
Good day Ntebaleng, we have emailed the Team Leader and Supervisor for an update and for you to be contacted. Thank you