BS
Buhle S
1 reviews | Active since Sept 2022
29 Nov 2023, 20:10
poor claim service from Monitorsa
I have looged a claim on 23 Nov to date there is no reference and no feedback.I followed up on Monday and they said by lunch time I should have something,followed up Tuesday they said by Wednesday,followed up on Wednesday,the consultant put me on hold until the shift ended, I wouldn't advise anyone to take insurance with them because it is easy to deduct but difficult to get your claim resolved.
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Monitor Administrators's replyOfficial
01 Dec 2023, 09:16Dear Buhle,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter that you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter that you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Monitor Administrators's reply01 Dec 2023, 09:16
Official
Dear Buhle,
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter that you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.
Thank you for your feedback. We are so sorry to hear about your experience. We would like to assist you in resolving any matter that you may have, we have emailed the relevant Team Leader and Supervisor for urgent attention to your matter.